Post by account_disabled on Dec 19, 2023 9:55:02 GMT
Merchant contracts for the supply of products executed according to the consumer's specifications or of distinctly personalized products, as well as those which, by their nature, cannot be returned or which can degrade or deteriorate quickly; contracts for the supply of audio, video or computer programs, if they have been unsealed by the consumer; contracts for the supply of newspapers, periodicals, store journals; betting or lottery service contracts. Following the adoption OG / the return term has increased to a maximum of calendar days from the date of purchase. Art . Paragraph ( ) Except for the cases provided for in art. , the consumer benefits from a period of days to withdraw from a.
Contract at a distance or from a contract outside the commercial premises, without country email list having to justify the decision to withdraw and without incurring other costs than those provided for in art. . para. ( ) and in art. How to cancel a purchase You must inform the merchant of the decision to cancel the purchase. Just sending the products back is not enough. The merchant must provide you with a model withdrawal form that you can use to communicate your decision to them. If you don't want to, you are not obliged to use that form. You can inform the merchant when you send the products back, for example by adding a written statement to the products you are returning by post or by sending a fax or e-mail.
To return unused products, you have days from. Some merchants may not charge fees for returning products. However, if you have to pay the cost of returning the products, the merchant must inform you of this. If he does not, he will have to pay the return cost himself. You do not have to pay any fees that you were not informed about. For bulky goods (such as large household appliances), the retailer must at least give you an estimate of the return costs. Bulky goods purchased from a courier and delivered immediately must be collected by the seller at their own expense. Refunds The seller is obliged to return your money within days of canceling the order, but the refund may be delayed if the seller has not received the products back or at least proof that you sent them. The refund must also include any shipping fees you paid when placing your order. However, the merchant may charge delivery costs if you have requested non-standard (express) delivery. Leave a reply Your email.
Contract at a distance or from a contract outside the commercial premises, without country email list having to justify the decision to withdraw and without incurring other costs than those provided for in art. . para. ( ) and in art. How to cancel a purchase You must inform the merchant of the decision to cancel the purchase. Just sending the products back is not enough. The merchant must provide you with a model withdrawal form that you can use to communicate your decision to them. If you don't want to, you are not obliged to use that form. You can inform the merchant when you send the products back, for example by adding a written statement to the products you are returning by post or by sending a fax or e-mail.
To return unused products, you have days from. Some merchants may not charge fees for returning products. However, if you have to pay the cost of returning the products, the merchant must inform you of this. If he does not, he will have to pay the return cost himself. You do not have to pay any fees that you were not informed about. For bulky goods (such as large household appliances), the retailer must at least give you an estimate of the return costs. Bulky goods purchased from a courier and delivered immediately must be collected by the seller at their own expense. Refunds The seller is obliged to return your money within days of canceling the order, but the refund may be delayed if the seller has not received the products back or at least proof that you sent them. The refund must also include any shipping fees you paid when placing your order. However, the merchant may charge delivery costs if you have requested non-standard (express) delivery. Leave a reply Your email.